Manhattan Maintenance Co. is a 100% woman and minority owned office cleaning and janitorial services company with SBA 8(a) certification that recently surpassed two decades of service in the greater tri state area. Established in 1981, Manhattan Maintenance Company believes in providing our customers with our award winning customer service and expertise in the many facets of the building services industry: commercial, retail, governmental, financial, pharmaceutical, manufacturing/production, industrial, healthcare, retirement communities, educational, gym, and multi-tenant facilities. Manhattan Maintenance provides building maintenance and cleaning services in New York State, Manhattan and the five boroughs, New Jersey, Connecticut, New England, Delaware, Virginia, Maryland and Pennsylvania. We believe in and embrace our mission statement.
Mission Statement: MMC corporate mission is to be the one phone call solution for all the needs of our customers. MMC understand that people want immediate answers from reliable vendors. MMC utilizes cutting edge technology and employee loyalty to provide immediate answers in today's janitorial, HVAC, landscaping and snow plowing industries. MMC delivers a client centric approach by visiting our clients to identify their facility maintenance and budgetary goals and developing a comprehensive program that exceeds them.
MMC provides Building Services to our clients in a variety of ways. Our services are offered as part of a package- including janitorial services & supplies, HVAC, landscaping and snow plowing- or individually. No two clients are the same so MMC customizes a maintenance program for each which includes:
- Integrity- Always act fairly, ethically, and honestly in dealing with our employees, customers and vendors in all situations. Treat people how you want to be treated!
- Superior Customer Service- MMC executives proactively interacts with our customers on-site so that we can anticipate and understand their needs. A happy client is a long term clients!
- Corporate Vision: MMC will be recognized as the best building services provider by each of our customers. Because of MMC's industry leading employee rewards or monetary bonus program, each employee's wages and bonuses are based on customer satisfaction. MMC feels it is only fair that the people that make our clients happy long term clients are rewarded accordingly!
- A direct contact with company's ownership- You don't get transferred to different departments that do not know the intricacies of your contract and facility.
- Providing our proven quality control and staffing programs that are used to ensure that all specifications of each client are met and exceeded.
- Use MMC's proprietary Time Management Program to monitor employee productivity while at client facilities. Our computerized employee system monitors start and stop times for various tasks to assure all time spent at your facility is productive.
- Employee training and development begin at the onset of the contract. A heavy emphasis is placed on the safe use of various chemicals, equipment and on-site safety.